Frequently Asked Questions (FAQs)

Home / Frequently Asked Questions (FAQs)

     

      • HOW DO I ADOPT?

    Check out our available animals for adoption: https://hscarroll.org/adoption/

    We update this page daily so please check back often. If you see an animal you are interested please contact us: Dogs/Barn Animals: Jennifer at 410-848-4810 ext. 821 or jrein@carrollcountymd.gov; Cats/Small Critters: Amanda at 410-848-4810 ext. 822 or arasch@carrollcountymd.gov. Please leave a detailed message if they are not at their desk. All messages are returned by close of business.

    **All adoptions are by appointment only.

       

        • LOST AN ANIMAL?

      Please contact our lost and found department to file a report. 410-848-4810 ext. 817 or kcrowl@carrollcountymd.gov

      We list all stray animals at our facility on our website. Lost animals can be reported on our website: https://hscarroll.org/lost-found/

      Lost animals can be posted on our Facebook page: Humane Society of Carroll County Lost and Found Pets

         

          • FOUND AN ANIMAL?

        During Business Hours (M,T,W,F 8:30-4:30, TH 8:30-7, and Sat 9-2) please contact our lost and found department to file a report. 410-848-4810 ext. 817 or kcrowl@carrollcountymd.gov

        If after hours please leave a detailed message with call back number.

        Found animals can be reported on our website: https://hscarroll.org/lost-found/

        Found animals can be posted on our Facebook page: Humane Society of Carroll County Lost and Found Pets

        **After Business Hours—please try and take the animal to a vet office to have scanned for a microchip. Animals found in Carroll County can be dropped off in our emergency after hours pen (located behind the shelter). Those dropping off must call the number on the door and provide a copy of their driver’s license and location where animal was found to an animal control officer before being able to leave animal with us.

           

            • NEED A DOG LICENSE?

          Dog licenses and a valid Rabies Inoculation are required for all dogs 4 months of age and older in Carroll County. Dog licenses are only good for one year and must be purchased annually.

          Dog Licenses can be purchased on our website: https://hscarroll.org/dog-license/  or by stopping by the Humane Society during our business hours (M,T,W,F 8:30-4:30, TH 8:30-7, Sat 9-2).

          Dog Licenses can also be purchased at participating partners—for a list see our website: https://hscarroll.org/dog-license/

             

              •  EVENTS/FUNDRAISING/TOUR QUESTIONS?

             If you have questions regarding events, tours, or fundraising please reach out to Amanda at atyler@carrollcountymd.gov or by phone 410-848-4810 ext. 818 during her scheduled hours (Monday-Friday 8:30am-4:30pm). Thank you.

               

                • NEED PET FOOD ASSISTANCE?

              We offer community assistance with food, treats, and other supplies as it is available to us. Our sharing shed (in front of shelter) is open during business hours as a self-serve option. Hours are Monday, Tuesday, Wednesday, and Friday 8:30am – 4:30pm, Thursday 8:30am-7pm, and Saturday 9am-2pm. Please take what you need keeping in mind there are others also in need.

                 

                  • QUESTIONS ABOUT ADOPTING ANIMAL AT PETSMART OR BOWMAN’S ADOPTION CENTER?

                Please reach out to our Offsite Adoption/Transport Coordinator, Christy. She can be reached at 410-848-4810 ext. 819 or cdknott@carrollcountymd.gov. Her normal business hours are Monday-Thursday 9am-4pm and Friday 9am-2pm. if she is not available, please leave a detailed message and she will return your call promptly.

                 

                    • SURRENDERING AN ANIMAL?

                  We are sorry to hear you need to relinquish a pet. All surrender appointments are done by appointment to allow our team the necessary time to learn all we can about your pet to ensure the best possible outcome for them. Please contact the proper department to schedule an appointment. Dogs/Barn Animals: Jennifer at 410-848-4810 ext. 821 or jrein@carrollcountymd.gov; Cats/Small Critters: Amanda at 410-848-4810 ext. 822 or arasch@carrollcountymd.gov. Please leave a detailed message if they are not at their desk. All messages are returned by close of business.

                   

                    • SPAY/NEUTER & VACCINATIONS: VET CARE?

                  Thank you for reaching out to us regarding veterinary care for your pet. We do not have a veterinarian on our staff; therefore, we do not offer veterinary services to the public. Please refer to our website (https://hscarroll.org/spay-neuter/) for a list of spay/neuter and vaccinations options.

                   

                    • BEDDING DONATIONS?

                  Thank you for thinking of our animals in need. Currently we are only accepting bath size towels. We appreciate your donations. Frisky’s Wildlife Sanctuary is a great resource for the community and would most likely accept your linen donation. Please reach out to them at 410-418-8899.

                   

                    • ANIMAL CONTROL ISSUES?

                  Please contact Animal Control at 410-848-4810 option 2 during these hours: 8:30-4:30 Monday – Friday and 9-2 Saturday. For after hours emergencies only, dial 410-848-4810 and follow the prompts.

                   

                    • VOLUNTEERING?

                  Thank you for your interest in helping to care for our animals in need. For more information regarding our volunteer program please reach out to our volunteer department at 410-848-4810 ext. 814 or volunteerhscc@gmail.com.

                   

                    • PET SUPPLY DONATIONS?

                  We accept donations of pet food and supplies (open containers are okay as long as not expired). Items can be dropped off during business hours in the blue bins inside our front doors.

                   

                    • MAKE A MONETARY DONATION?

                  If you’d like to make a monetary donation please see our website page: https://hscarroll.org/donate/

                  You can make a donation in honor or memory of someone, and specify what area you’d like your donation to be used (general medical, spay/neuter, etc).

                   

                    • DECEASED ANIMAL ON THE ROAD?

                  Deceased animals that are roadside are picked up by the Roads Dept. If you have a deceased animal on your property, please place it roadside and call the proper department for removal. County Roads: 410-386-6717 or State Roads 410-848-6565.